Located at the crossing of South Xinzhou Road and Fuqiang Road in Shenzhen's Futian District, L.GEM Hotel sits in the central business district of Shenzhen, just a short 30-minute drive from the airport. The Shenzhen Convention and Exhibition Center and Hong Kong entry port are conveniently accessed by metro.

The seafood restaurant focuses on Cantonese-style cuisine while the Western restaurant offers both Chinese and Western food. The lobby bar is the place for drinks. Guests can also have buffet breakfasts and afternoon tea in the executive lounge.

For recreation, guests can work out in the fitness club and wind down in the spa.